Yes! All gear sold at 22 Yards is 100% authentic and sourced directly from trusted manufacturers. No knockoffs, ever.

We offer a size guide on our bat product pages to help you choose based on your height and playing style. Still unsure? Head over to our buying guides section for expert guidance on choosing the right bat.

Absolutely! We carry gear for all levels, from grassroots and juniors to pros and for all purposes including recreational and competitive play.

Absolutely! At 22 Yards, we offer premium customization services—especially for cricket bats—to suit your unique playing style and preferences. Here’s what you can customize: Wood Selection: Choose between premium English willow or budget-friendly Kashmir willow, with options in various grades for performance and price balance. Bat Shape & Profile: Customize the blade shape, swell position, spine height, and edge thickness to match your shot style—whether you’re a front-foot driver or a back-foot puncher. Handle Options: Select handle length, shape (round or oval), and grip thickness for better comfort and control. Weight & Balance: We’ll help you find the ideal bat weight and pick-up feel—light for maneuverability or heavy for maximum power. Balance can be optimized for top, middle, or bottom-heavy feel. Finishing Touches: Choose the number and straightness of grains, and enjoy optional oiling, sanding, and polishing for longevity and aesthetics. Personalization: Add your name, team logo, custom text, or engraved designs to truly make your bat your own. Ongoing Care: We also guide you through bat maintenance—like oiling, knocking-in, and storage—to keep your gear match-ready. Cost: Customization involves additional charges based on the depth of options and craftsmanship involved—but the result is a bat that fits like a glove and performs like a pro. We also offer customization options on other cricket gear, including bats, apparel, and team kits. Whether you want your name, number, or team logo, our team will work with you to create gear that’s uniquely yours. Get in touch via WhatsApp at +1 984-374-4736 to discuss your custom order! Orders & Payments

To place an order, register with us and start exploring our range of products. When you find the products you are looking for, add them to your cart, choose the desired payment mode and check out! You’ll get an order confirmation by email once your order is placed. You can also shop on our mobile app.

Creating an account allows you to save preferences, track orders, manage returns, and enjoy benefits like loyalty rewards and faster reordering.

We accept all major credit/debit cards, and payment options such as Visa, MasterCard, Amex, PayPal, Shop Pay, and Apple Pay.

Orders can only be modified or canceled within 24 hours of purchase. To modify your order, write to us ASAP at support@Twenty2yards.com.

Tap on “My Orders” section under your profile on the 22 Yards App/Website and then select the item or order you want to cancel. Do note, however that, once your order is shipped, changes or cancellations are no longer possible.

Yes! We offer discounts for students, military personnel, teachers, first responders, and competitive cricket players. Verification (a valid identification document proving your claim) is required. A complete list of current promotions can be found on our Offers page.

Enter your discount code at checkout under "Promo Code" and click "Apply".

No, only one discount code can be applied per order. Discount codes cannot be combined unless explicitly stated in the offer terms.

Yes. You can combine points with discounts or promo codes.

Not yet — for now, we’re focused on delivering across the USA. For international inquiries, contact us and we’ll see what we can do.

Orders are processed within 1-2 business days (excluding Sundays and public holidays) and typically arrive within 3-7 business days for standard deliveries, depending on your location. Expedited shipping arrives in 1–3 business days. International delivery timelines depend on the country of delivery. Reach out to us with your request and we’ll let you know the fastest we get your stuff to you.

Yes! As soon as your order ships, we’ll email you a tracking link. Orders can be tracked via: Email Notifications – We send real-time updates, including order confirmation and tracking links, directly to your registered email address. My Orders Section – Log into your 22Yards account and go to the "My Orders" section to view live tracking information, order history, and delivery status. Customer Care Support – Reach out to our team via our customer care number at +1 984-374-4736 or email us at Support@22yards.com with your order ID, and we’ll provide you with the latest tracking updates.

You can return unused products with all labels intact within 7 days of delivery for a full refund or exchange. Items must be in original condition and packaging. Non-returnable items: Personalized products (such as custom bats), used protective gear, and sale items are not eligible for returns. Exchange: If you need to exchange your product for a different size or style, simply contact us within 7 days of receiving your order. Do keep in mind that exchanges are subject to stock availability. Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately at [email address or phone number] with photos of the damage, and we’ll assist you with a replacement or refund. Visit our complete Returns Policy here.

You can initiate a return from My account section of your profile or call +1 984-374-4736. You can also write to us at support@twenty2yards.com to request a return authorization number. Once approved, you'll receive detailed instructions for returning your item. Send your item back to the address provided, ensuring it’s securely packaged. We’ll process your refund or exchange within 7 business days after we receive and verify your returned products.

Yes, returns are free for orders over $100. For orders under $100, customers are responsible for return shipping costs. If your item is defective, damaged, or incorrect, we’ll cover the return shipping regardless of order value.

For transactions made online via credit/debit cards/net banking or other online payment modes, we refund the amount to your original payment account, within 24-48 business hours of us receiving and verifying the products. It may take 5-7 business days, however, for the amount to reflect in your account. For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process too will be completed within 24-48 business hours of us receiving the products. It will take 5-7 business days for the amount to reflect in your account. We also provide the hassle-free option of refund through 22 Yards coupons, which can be used for future purchases. Remember though that we reserve the right to refuse returns that do not meet the criteria outlined above. For example, if the products are damaged in any way after they are sent or used.

Yes. The free gift is included as a part of the item order and needs to be returned along with the originally delivered product.

Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.

Yes, sign up is mandatory to purchase any product.

Yes! Our site uses SSL encryption and secure payment gateways to protect your information.

No worries! Head to our Report an Issue section or email us. We’ll sort it out quickly and fairly — no LBWs here!

We’d love to hear from you! Visit our Tell Us section to share thoughts on our products, service, or website. Feedback is the breakfast of champions!

Reach out anytime via our Ask Us section — we’re always game to help. You can also reach us via Support Email, Phone: [Support Number] and Live Chat: Available Mon-Fri, 9.30 AM - 6 PM (EST).

We have a two-tiered loyalty and rewards program called the 22 Yards Club.

The two tiers are ‘The Pavilion’—a straightforward easy to use rewards program and a paid membership programme called ‘The Pro’. When you sign up with us, you automatically become part of The Pavilion and start earning reward points every time you shop. The best part about this program is that there is no minimum spend or milestone required to earn or redeem points. What’s more, you also get Birthday rewards & invitations to special promotions. You can easily check your rewards from your profile dashboard. The Pro is a paid membership program with four levels—Bronze, Silver, Gold and Platinum. You can pick one that best suits your needs and unlock instant perks. To know the details of each level, head to the 22 Yards Club page.

Joining The Pavilion is easy. You just need to create an account with us and you automatically become a member. To be a part of The Pro, write to us at support@Twenty2yards.com or call +1 984-374-4736 and our team will guide you on the next steps.

Your tier status would be visible in your Account Profile. Here you can track the points collected and redeemed and other membership benefits.

Collecting and redeeming points with us is easy. Select the redeem points button under Your Profile and use them to buy premium cricket gear at 22 Yards. The points redeemed can be applied at the time of payment during checkout.

As a member of The Pavilion: Get 100 Points by creating an account Make your first Purchase to collect 100 Points Earn 1 Point on every $5 spent Refer a Friend and get 50 points on their first order Write a Product Review and get 100 Points Follow Us on Social Media and bag 50 Points per platform Get Birthday Bonus of 150 Points Note, that while redeeming 1000 points equal 100 USD. The Pro members have a different rewards structure depending on their level. Check out the details on The 22 Yards Club page.

Your membership to The Pavilion is ongoing and will last as long as you have an account with us. Your Membership to The Pro (any level) is for a year and needs to be renewed at the end of the tenure. We will send you reminders when renewal is due and guide you on the next steps.

Yes. You can move from The Pavilion to The Pro by selecting the desired membership level under pro from among Bronze, Silver, Gold and Platinum. Once you opt for the chosen level and make the payment your upgraded membership level will reflect in your Profile. You can change your level (take any other level) any time by paying the difference.

We value our members immensely and would like to nurture them as part of our growing community. However, if you need to cancel for any reason, write to us at support@Twenty2yards.com and we will guide you on the process.